Home Accommodations Gallery Activities Amenities Contact FAQ Book your stay →
Carr. Tulum–Boca Paila Km 7.5 · Tulum
Ahau Collection
Villa Pescadores frequently asked questions
Good to know

Frequently asked questions

Everything you need to plan a seamless stay on Playa Pescadores.

The hotel & beach

On the shores of Tulum

Carretera Tulum–Boca Paila Km 0.5 (A), Tulum Beach, Zona Hotelera Norte, 77780 Tulum, Q.R., Mexico. View on the map →

We are located right at the seaside, with our own private beach (not supervised by lifeguards). Available services include sun loungers, umbrellas, Bali beds, beach towels, a bar, a restaurant, and activities for kids.

Villa Pescadores is part of the Ahau Collection — a 4-star property in the Luxury service category.

Yes — our front desk is open 24 hours a day, every day.

You may check in any time after 15:00. We do not offer early check-in, but guests who arrive early are welcome to use our facilities free of charge beforehand.

Rooms & rates

Where you'll stay

We have 22 rooms (maximum 60 guests), all air-conditioned and non-smoking:

  • 1 · Deluxe Ocean View, Top Level — 40 m², up to 2 guests
  • 1 · Suite Ocean View, 1 King Bed — 55 m², up to 2 guests
  • 1 · Deluxe Ocean View, Beach Level — 40 m², up to 2 guests
  • 2 · Premium Garden View, 1 King — 60 m², up to 2 guests
  • 4 · Deluxe Garden View, King — 40 m², up to 2 guests
  • 2 · Deluxe Garden View, 2 Full Beds — 40 m², up to 4 guests
  • 3 · Garden View, 2 Full Beds — 45 m², up to 4 guests
  • 8 · Garden View, 1 King Bed — 40 m², up to 2 guests

Two plans are available:

  • Room only
  • Breakfast included

Upgrades are always possible when available, paying the difference between your room and the one you'd like to move up to. We're happy to help.

Rooms offer either a garden view or an ocean view. Let us know your preference at check-in and we'll do our best to accommodate it, subject to availability and a possible extra cost.

Our restaurant offers a diverse range of breakfast options, with prices ranging from 12 to 15 USD.

Dining & beach club

Eat, drink & unwind

Yes — the Villa Pescadores Restaurant serves Mexican, fast-casual cuisine, open daily year-round from 10:00 to 18:00 (price range $$). Open to guests and visitors, with a maximum capacity of 70 and high chairs available. No dress code; pets are not permitted in the restaurant.

Our Beach Club bar is open 7/7 and open to the public. Free services include sun beds, Bali beds, and umbrellas. Food is served. Minimum age 18 (under-18s must be accompanied by an adult). No happy hour, no live entertainment, and no dress code. Not wheelchair accessible; pets not permitted.

Yes — experience the Beach Club with a day pass at Villa Pescadores, subject to a minimum consumption requirement for food and beverages.

Families & policies

The fine print

Children are welcome. Up to 11 years old, they stay free with their parents. Ages 12–17 are charged 30 USD/night, and the adult rate applies from 18. Prices vary by season — request a price simulation for the best rate on your dates.

Please note we don't offer a kids club or fun zone, and children under 18 must always be accompanied by family or a legal guardian.

Flexible policy.

  • 0–14 days before arrival: penalty of 50% of the total reservation.
  • 15–365 days before arrival: penalty of 100 USD.

Yes, we offer a variety of special offers. Contact us and we'll share the options currently available.

Getting here & transfers

Finding your way

  • Tulum Airport (TQO) — 48 km / 30 mi
  • Cancún Airport (CUN) — 123 km / 76 mi
  • ADO Bus Terminal, Tulum — 9 km / 6 mi

Yes, we offer private transportation in and out upon reservation. Rates are based on the number of passengers — please contact our reservations team for details.

We do not offer shuttle services, but private transfers can be arranged upon request.

To arrange a private transfer, contact our reservations team with the following details:

  • Phone number & email address
  • Reservation number
  • Flight or train number
  • Airport or train station
  • Date, number of guests, and pieces of luggage
Activities

Things to do nearby

We offer tourist passes for a range of experiences:

  • Snorkel at the reef — 25 USD
  • Private snorkeling trip — 150 USD
  • Fishing trip — 250 USD
  • Snorkel in lagoon & cenotes — 99 USD
  • Zip lines & cenotes — 99 USD
  • Tulum ruins, rappel, zip line & caverns — 129 USD
  • ATVs & swimming in a cavern — 89 USD
  • Chichén Itzá tour — 145 USD
  • Sian Ka'an & Punta Allen — 170 USD
  • Sian Ka'an & Muyil — 130 USD

Please contact the front desk for further information. Explore activities →

Still have a question?

Contact us
Check Availability